Remote Travel Support Specialist | Customer Care Pro

Kopp Travels; Madison (WI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote position

Flexible scheduling

Travel perks and exclusive discounts

Ongoing training and guidance

Job summary

A travel agency in the United States is seeking a reliable and service-driven Travel Customer Support Specialist to assist clients throughout their travel journey. This remote position requires excellent communication skills and attention to detail, with responsibilities including responding to inquiries, assisting with bookings, and providing destination information. The role offers flexible scheduling, opportunities for growth, and travel perks. If you are passionate about travel and customer service, we'd love to hear from you.

Qualifications

• Customer service experience preferred but not required.
• Excellent verbal communication skills are essential.
• Ability to use booking platforms and other technologies.

Responsibilities

• Respond to client inquiries promptly via email, phone, and messaging.
• Assist clients with travel bookings, changes, and cancellations.
• Provide information about destinations and travel requirements.

Skills

Excellent written and verbal communication skills

Customer service experience

Organized, dependable, and detail-oriented

Comfortable using technology

Passionate about travel

Job description

A travel agency in the United States is seeking a reliable and service-driven Travel Customer Support Specialist to assist clients throughout their travel journey. This remote position requires excellent communication skills and attention to detail, with responsibilities including responding to inquiries, assisting with bookings, and providing destination information. The role offers flexible scheduling, opportunities for growth, and travel perks. If you are passionate about travel and customer service, we'd love to hear from you.