Remote Travel Support Specialist | Build Memorable Journeys

Kopp Travels; San Antonio (TX); Vor Ort; USD 30.000 - 45.000; Vollzeit

Benefits dieser Stelle

100% remote position

Opportunities for growth

Travel perks and industry discounts

Supportive team environment with training

Zusammenfassung

Kopp Travels is seeking a reliable Travel Customer Support Specialist to assist clients with their travel journey. This 100% remote role involves responding to inquiries, helping with bookings, and providing detailed information about travel requirements. The ideal candidate should be organized, detail-oriented, and passionate about customer service. We offer flexible scheduling, opportunities for growth, and exclusive travel perks. Join us at Kopp Travels to make a difference in our clients' travel experiences.

Qualifikationen

• Customer service experience in travel or hospitality is a plus.
• Dependable and detail-oriented with strong problem-solving skills.
• Comfortable using technology and learning booking systems.

Aufgaben

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle questions or concerns with empathy and professionalism.

Kenntnisse

Excellent written and verbal communication skills

Customer service experience

Organized and detail-oriented

Comfortable using technology

Passionate about travel

Jobbeschreibung

Kopp Travels is seeking a reliable Travel Customer Support Specialist to assist clients with their travel journey. This 100% remote role involves responding to inquiries, helping with bookings, and providing detailed information about travel requirements. The ideal candidate should be organized, detail-oriented, and passionate about customer service. We offer flexible scheduling, opportunities for growth, and exclusive travel perks. Join us at Kopp Travels to make a difference in our clients' travel experiences.