Remote Travel Support Specialist | Build Memorable Journeys

Kopp Travels; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote position

Flexible scheduling

Travel perks

Exclusive industry discounts

Ongoing training and guidance

Job summary

Kopp Travels is seeking a reliable Travel Customer Support Specialist to assist clients throughout their travel journey. This fully remote position requires excellent communication skills and a passion for travel. The responsibilities include responding to client inquiries, assisting with travel arrangements, and providing accurate information on travel requirements. Benefits include flexible scheduling, travel perks, and a supportive team environment. If you enjoy helping others create memorable travel experiences, apply today to join Kopp Travels USA.

Qualifications

• Customer service experience (travel or hospitality preferred but not required).
• Ability to assist with travel bookings, changes, and cancellations.
• Strong problem-solving skills and empathy when handling client questions.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and policies.
• Follow up with clients to confirm trip details.
• Handle concerns with professionalism and strong problem-solving skills.

Skills

Excellent written and verbal communication skills

Customer service experience

Organized

Dependable

Detail-oriented

Comfortable using technology

Passionate about travel

Job description

Kopp Travels is seeking a reliable Travel Customer Support Specialist to assist clients throughout their travel journey. This fully remote position requires excellent communication skills and a passion for travel. The responsibilities include responding to client inquiries, assisting with travel arrangements, and providing accurate information on travel requirements. Benefits include flexible scheduling, travel perks, and a supportive team environment. If you enjoy helping others create memorable travel experiences, apply today to join Kopp Travels USA.