Remote Travel Support Specialist | Build Memorable Journeys

Kopp Travels; Philadelphia (Philadelphia County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Travel perks

Growth opportunities

Ongoing training and guidance

Job summary

Kopp Travels is looking for a reliable Travel Customer Support Specialist to assist clients throughout their travel journey. The role involves responding to inquiries, managing bookings, and ensuring customer satisfaction. The ideal candidate is organized, detail-oriented, and has excellent communication skills. This remote position offers flexible scheduling and various travel perks. Join Kopp Travels and support clients in creating memorable travel experiences.

Qualifications

• Customer service experience in travel or hospitality is a plus.
• Organized, dependable, and detail-oriented.
• Comfortable using technology and learning booking platforms.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.

Skills

Excellent written and verbal communication skills

Customer service experience

Detail-oriented

Problem-solving skills

Job description

Kopp Travels is looking for a reliable Travel Customer Support Specialist to assist clients throughout their travel journey. The role involves responding to inquiries, managing bookings, and ensuring customer satisfaction. The ideal candidate is organized, detail-oriented, and has excellent communication skills. This remote position offers flexible scheduling and various travel perks. Join Kopp Travels and support clients in creating memorable travel experiences.