Remote Travel Support Specialist

Kopp Travels; Savannah (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Travel discounts

Training & growth

Job summary

Kopp Travels is seeking a Travel Customer Representative to support clients from booking through return, handling inquiries and updates with a focus on exceptional service.

The ideal candidate will excel in communication, bring travel or hospitality experience, be organized, tech‑savvy, and passionate about helping others plan memorable trips. This is a 100% remote role with growth opportunities and exclusive travel perks.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with attention to detail.
• Comfortable with technology and able to learn booking platforms quickly.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving.

Skills

Excellent communication

Customer service

Organized

Tech-savvy

Travel passion

Job description

Kopp Travels is seeking a Travel Customer Representative to support clients from booking through return, handling inquiries and updates with a focus on exceptional service.

The ideal candidate will excel in communication, bring travel or hospitality experience, be organized, tech‑savvy, and passionate about helping others plan memorable trips. This is a 100% remote role with growth opportunities and exclusive travel perks.