Remote Travel Support Specialist

Sawmilldcllc; Delanco Township (NJ); Remote; USD 42,000 - 68,000; Full time

Benefits offered by this job

100% remote work

Full training

Growth opportunities

Travel-related perks and discounts

Supportive remote team environment

Job summary

Sawmilldcllc is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. This 100% work-from-home role provides assistance with travel questions and trip support, ensuring a smooth experience from start to finish.

You will handle inquiries via email, phone, and messaging, guide on destinations and travel requirements, and work independently in a supportive remote team with full training.

Qualifications

• Strong written and verbal communication required.
• Customer service experience in travel, hospitality, call center, or support roles preferred.
• Highly organized, dependable and detail-oriented.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Answer travel-related inquiries in a clear, professional, and friendly manner.
• Support itinerary updates, cancellations, changes, and special requests.
• Provide guidance on destinations, travel requirements, and agency procedures.
• Monitor upcoming trips and proactively communicate with clients when needed.
• Resolve issues efficiently while maintaining a positive customer experience.

Skills

Communication skills

Customer service experience

Organized

Detail-oriented

Remote work independent

Learn new systems

Travel enthusiast

Job description

Sawmilldcllc is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. This 100% work-from-home role provides assistance with travel questions and trip support, ensuring a smooth experience from start to finish.

You will handle inquiries via email, phone, and messaging, guide on destinations and travel requirements, and work independently in a supportive remote team with full training.