Remote Travel Support Specialist

Sawmilldcllc; Palm Desert (CA); Remote; USD 38,000 - 55,000; Full time

Benefits offered by this job

Remote work from home

Training provided

Job summary

Sawmilldcllc is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. This 100% work-from-home role emphasizes ensuring a smooth and stress-free experience for clients.

You will answer inquiries, assist with itineraries, and provide guidance on destinations and travel requirements while thriving in a collaborative remote team environment.

Qualifications

• Strong written and verbal communication required.
• Customer service experience in travel, hospitality, or call center preferred.
• Highly organized, dependable, and detail-oriented; able to work independently from home.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Answer travel-related inquiries in a clear, professional, and friendly manner.
• Support itinerary updates, cancellations, changes, and special requests.
• Provide guidance on destinations, travel requirements, and agency procedures.
• Monitor upcoming trips and proactively communicate with clients as needed.
• Resolve issues while maintaining a positive customer experience.

Skills

Communication skills

Customer service experience

Organized

Remote work capability

Quick learner

Job description

Sawmilldcllc is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. This 100% work-from-home role emphasizes ensuring a smooth and stress-free experience for clients.

You will answer inquiries, assist with itineraries, and provide guidance on destinations and travel requirements while thriving in a collaborative remote team environment.