Remote Travel Support Specialist

Sawmilldcllc; Chicago (IL); Remote; USD 24,796 - 33,062; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Comprehensive training

Job summary

Sawmilldcllc in the United States is seeking a Remote Client Support Representative to assist travelers before, during, and after their trips. This fully remote position emphasizes independent work, strong communication, and delivering a seamless travel experience.

The ideal candidate brings solid customer service experience and a passion for travel. You will handle inquiries, support itinerary changes, and provide accurate information while staying organized and proactive in a remote

Qualifications

• Excellent written and verbal communication skills.
• Experience in customer service (travel, hospitality, or support roles preferred).
• Highly organized, dependable, and detail oriented.

Responsibilities

• Support clients remotely via email, phone, and messaging platforms.
• Respond to travel-related inquiries in a timely, professional manner.
• Assist with itinerary changes, cancellations, updates, and special requests.
• Provide clear information on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively communicate with clients as needed.
• Resolve issues efficiently while maintaining high customer satisfaction.

Skills

Strong communication

Customer service

Independent worker

Detail oriented

Tech savvy

Tools

Booking platforms

Job description

Sawmilldcllc in the United States is seeking a Remote Client Support Representative to assist travelers before, during, and after their trips. This fully remote position emphasizes independent work, strong communication, and delivering a seamless travel experience.

The ideal candidate brings solid customer service experience and a passion for travel. You will handle inquiries, support itinerary changes, and provide accurate information while staying organized and proactive in a remote