Remote Travel Reservations Specialist | Flexible Hours

Jones Express Travel; Gulfport (MS); On-site; USD 42,000 - 52,000; Full time

Job summary

Jones Express Travel USA is seeking a Remote Travel Specialist to assist clients with planning and managing travel arrangements from a home office. You will support travelers throughout the booking process and provide ongoing service before, during, and after travel.

This role requires strong written and verbal communication, excellent organization, and the ability to work independently in a remote environment while learning new booking platforms and keeping detailed client itineraries.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Comfortable working independently in a remote environment.
• Proficiency with web-based systems and ability to learn booking platforms quickly.
• High attention to detail and problem-solving ability.

Responsibilities

• Respond to client inquiries via email, phone, and messaging platforms.
• Research and coordinate travel arrangements including air, hotel, transportation, cruises, and packaged travel.
• Process booking changes, cancellations, and special requests accurately.
• Provide up-to-date information on travel documentation and destination requirements.
• Maintain accurate client records and itineraries.
• Follow up with clients to confirm travel details and ensure satisfaction.
• Resolve issues professionally and in a timely manner.

Skills

Strong written and verbal comms

Excellent organizational skills

Independent remote work

Proficiency with booking platforms

Attention to detail

Job description

Jones Express Travel USA is seeking a Remote Travel Specialist to assist clients with planning and managing travel arrangements from a home office. You will support travelers throughout the booking process and provide ongoing service before, during, and after travel.

This role requires strong written and verbal communication, excellent organization, and the ability to work independently in a remote environment while learning new booking platforms and keeping detailed client itineraries.