Remote Travel Reservations Specialist

Jones Express Travel; Cheyenne (WY); On-site; USD 35,000 - 50,000; Full time

Job summary

Jones Express Travel is seeking a Home-Based Reservation Specialist to assist clients with planning and managing their travel arrangements. This remote position requires a dependable, detail-oriented professional who excels in client service.

The ideal candidate should have strong communication skills and the ability to work independently while thriving in a structured environment. Flexible scheduling, ongoing training, and support will be provided.

Qualifications

• Dependable, detail-oriented professional comfortable in a remote work environment.
• Proficient with web-based systems and quick to learn booking platforms.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Research and coordinate travel arrangements including transportation and hotels.
• Process booking changes and cancellations accurately.
• Provide information on travel documentation and requirements.
• Maintain accurate client records and itineraries.
• Follow up with clients to confirm details and ensure satisfaction.
• Resolve issues in a timely manner.

Skills

Strong written and verbal communication skills

Excellent organizational and time-management abilities

Attention to detail

Problem-solving ability

Job description

Jones Express Travel is seeking a Home-Based Reservation Specialist to assist clients with planning and managing their travel arrangements. This remote position requires a dependable, detail-oriented professional who excels in client service.

The ideal candidate should have strong communication skills and the ability to work independently while thriving in a structured environment. Flexible scheduling, ongoing training, and support will be provided.