Remote Travel Reservations Specialist

Catalystcareernetwork; St. Louis (MO); Remote; USD 42,000 - 52,000; Full time

Job summary

Catalystcareernetwork is seeking a Reservations Specialist for a remote, client-focused role in travel reservations. You will research options, provide reservation information, and guide clients through the booking process with attention to detail and strong communication.

The ideal candidate is organized, independent, and comfortable using online tools to support customers across multiple channels. Training and ongoing support are provided to help you grow in the travel industry.

Qualifications

• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational abilities.
• Customer-focused and service-oriented.
• Comfortable researching and comparing multiple options.
• Ability to manage multiple requests and priorities.
• Basic computer and internet proficiency.
• Comfortable communicating by phone, email, and online platforms.
• Ability to work independently in a remote environment.
• Reliable internet access.

Responsibilities

• Assist clients with reservation inquiries and booking requests.
• Research accommodations, cruises, transportation, activities, and other travel options.
• Provide clients with accurate information regarding availability, pricing, policies, and reservation details.
• Coordinate booking details with travel suppliers and service providers.
• Respond to client questions via phone, email, and online communication.
• Maintain organized and accurate reservation records.
• Assist with reservation changes, updates, and special requests.
• Follow up with clients before and after bookings as needed.
• Provide professional and responsive customer service throughout the reservation process.
• Participate in ongoing training and stay informed about booking resources and supplier options.

Skills

Communication

Attention to detail

Customer focus

Research

Multitasking

Computer basics

Remote work

Independent work

Internet reliability

Job description

Catalystcareernetwork is seeking a Reservations Specialist for a remote, client-focused role in travel reservations. You will research options, provide reservation information, and guide clients through the booking process with attention to detail and strong communication.

The ideal candidate is organized, independent, and comfortable using online tools to support customers across multiple channels. Training and ongoing support are provided to help you grow in the travel industry.