Remote Travel Reservations Specialist

Catalystcareernetwork; Dallas (TX); Remote; USD 33,000 - 44,000; Full time

Benefits offered by this job

Flexible remote work

Training & support

Reservation resources access

Professional development

Job summary

Catalystcareernetwork is seeking a Reservations Specialist for a remote role. You will research, coordinate, and manage travel reservations while communicating with clients to understand their needs and guide them through the booking process.

The ideal candidate is detail-oriented, customer-focused, and comfortable working independently in an online environment. You will assist with inquiries, ensure accurate information, and maintain organized records across multiple travel options.

Qualifications

• Strong communication and interpersonal skills
• Excellent attention to detail and organizational abilities
• Customer-focused and service-oriented
• Comfortable researching and comparing multiple options
• Ability to manage multiple requests and priorities
• Basic computer and internet proficiency
• Comfortable communicating by phone, email, and online platforms
• Ability to work independently in a remote environment
• Reliable internet access
• Previous experience in customer service, hospitality, reservations, or a related field is helpful but not required

Responsibilities

• Assist clients with reservation inquiries and booking requests
• Research accommodations, cruises, transportation, activities, and other travel options
• Provide clients with accurate information regarding availability, pricing, policies, and reservation details
• Coordinate booking details with travel suppliers and service providers
• Respond to client questions via phone, email, and online communication
• Maintain organized and accurate reservation records
• Assist with reservation changes, updates, and special requests
• Follow up with clients before and after bookings as needed
• Provide professional and responsive customer service throughout the reservation process
• Participate in ongoing training and stay informed about booking resources and supplier options

Skills

Communication skills

Attention to detail

Customer service

Researching options

Multitasking

Remote work

Internet proficiency

Phone & email communication

Independent worker

Reliable internet

Job description

Catalystcareernetwork is seeking a Reservations Specialist for a remote role. You will research, coordinate, and manage travel reservations while communicating with clients to understand their needs and guide them through the booking process.

The ideal candidate is detail-oriented, customer-focused, and comfortable working independently in an online environment. You will assist with inquiries, ensure accurate information, and maintain organized records across multiple travel options.