Remote Travel Reservations Specialist | Flexible Scheduling

Catalystcareernetwork; Oklahoma City (OK); Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Flexible remote work

Training and support

Reservation resources access

Career development

Travel industry exposure

Collaborative team

Continued learning

Job summary

Catalystcareernetwork is seeking an organized, customer-focused Reservations Specialist to assist clients with researching, coordinating, and managing travel reservations in a remote setting. You will communicate with clients to understand their needs, research options, provide reservation information, and support the booking process.

The ideal candidate is detail-oriented, enjoys helping people, and can work independently online.

Qualifications

• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational abilities.
• Customer-focused and service-oriented.
• Able to research and compare multiple options.
• Capable of managing multiple requests and priorities.
• Basic computer and internet proficiency.
• Experience in customer service or reservations is helpful but not required.

Responsibilities

• Assist clients with reservation inquiries and booking requests.
• Research accommodations, cruises, transportation, and other options.
• Provide accurate information on availability, pricing, policies, and details.
• Coordinate booking details with suppliers and service providers.
• Respond to client questions via phone, email, and online channels.
• Maintain organized reservation records.
• Assist with changes, updates, and special requests.
• Follow up with clients before and after bookings.
• Provide professional, responsive service throughout the process.
• Participate in ongoing training and stay updated on resources.

Skills

Communication skills

Interpersonal skills

Attention to detail

Organizational abilities

Customer-focused

Researching options

Time management

Basic computer skills

Remote work capability

Multitasking

Job description

Catalystcareernetwork is seeking an organized, customer-focused Reservations Specialist to assist clients with researching, coordinating, and managing travel reservations in a remote setting. You will communicate with clients to understand their needs, research options, provide reservation information, and support the booking process.

The ideal candidate is detail-oriented, enjoys helping people, and can work independently online.