Remote Travel Reservations Specialist

Catalystcareernetwork; Boise (ID); Remote; USD 21,000 - 34,000; Full time

Benefits offered by this job

Flexible remote work environment

Training and ongoing support

Access to reservation resources

Professional development opportunities

Exposure to travel industry

Job summary

Catalystcareernetwork is seeking a detail-oriented Reservations Specialist to help clients research, coordinate, and manage travel bookings in a remote setting. You will communicate with clients to understand needs, research options, and guide them through the booking process with professional service.

The role emphasizes independent online work, strong communication, and the ability to balance multiple requests while staying organized. Training and ongoing support are provided.

Qualifications

• Excellent verbal and written communication.
• Strong attention to detail and organizational abilities.
• Customer-focused and service-oriented.
• Comfortable researching and comparing options.
• Ability to manage multiple requests and priorities.
• Basic computer and internet proficiency.
• Comfortable communicating by phone, email, and online platforms.
• Ability to work independently in a remote environment.

Responsibilities

• Assist clients with reservation inquiries and booking requests.
• Research accommodations, cruises, transportation, activities, and other travel options.
• Provide clients with accurate information regarding availability, pricing, policies, and reservation details.
• Coordinate booking details with travel suppliers and service providers.
• Respond to client questions via phone, email, and online communication.
• Maintain organized and accurate reservation records.
• Assist with reservation changes, updates, and special requests.
• Follow up with clients before and after bookings as needed.
• Provide professional and responsive customer service throughout the reservation process.
• Participate in ongoing training and stay informed about booking resources and supplier options.

Skills

Communication skills

Detail-oriented

Organization

Remote work

Customer service

Multitasking

Research & comparison

Basic computer skills

Job description

Catalystcareernetwork is seeking a detail-oriented Reservations Specialist to help clients research, coordinate, and manage travel bookings in a remote setting. You will communicate with clients to understand needs, research options, and guide them through the booking process with professional service.

The role emphasizes independent online work, strong communication, and the ability to balance multiple requests while staying organized. Training and ongoing support are provided.