Remote Travel Reservations Specialist

Catalystcareernetwork; Virginia Beach (VA); Remote; USD 19,000 - 30,000; Full time

Benefits offered by this job

Flexible remote work environment

Training and ongoing support

Access to reservation resources

Job summary

Catalystcareernetwork is seeking a detail-oriented Reservations Specialist for a remote role in the United States. You will assist clients researching, coordinating, and managing travel reservations, communicating via phone, email, and online platforms, and maintaining organized records.

The ideal candidate is customer-focused, enjoys helping people, and can work independently in an online environment. Training and ongoing support are provided to help you excel in this role.

Qualifications

• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational abilities.
• Customer-focused and service-oriented.
• Comfortable researching and comparing multiple options.
• Ability to manage multiple requests and priorities.
• Basic computer and internet proficiency.
• Comfortable communicating by phone, email, and online platforms.
• Ability to work independently in a remote environment.
• Reliable internet access.
• Previous experience in customer service, hospitality, reservations, or a related field is helpful but not required.

Responsibilities

• Assist clients with reservation inquiries and booking requests.
• Research accommodations, cruises, transportation, activities, and other travel options.
• Provide clients with accurate information regarding availability, pricing, policies, and reservation details.
• Coordinate booking details with travel suppliers and service providers.
• Respond to client questions via phone, email, and online communication.
• Maintain organized and accurate reservation records.
• Assist with reservation changes, updates, and special requests.
• Follow up with clients before and after bookings as needed.
• Provide professional and responsive customer service throughout the reservation process.
• Participate in ongoing training and stay informed about booking resources and supplier options.

Skills

Communication

Attention to detail

Customer-focused

Researching options

Multitasking

Computer proficiency

Independent work

Reliable internet

Customer service experience

Job description

Catalystcareernetwork is seeking a detail-oriented Reservations Specialist for a remote role in the United States. You will assist clients researching, coordinating, and managing travel reservations, communicating via phone, email, and online platforms, and maintaining organized records.

The ideal candidate is customer-focused, enjoys helping people, and can work independently in an online environment. Training and ongoing support are provided to help you excel in this role.