Remote Travel Reservations Specialist

Catalystcareernetwork; Knoxville (TN); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible remote work

Training & support

Reservation resources

Professional development

Travel industry exposure

Team collaboration

Continued learning

Job summary

Catalystcareernetwork is seeking a Reservations Specialist to assist clients with researching, coordinating, and managing travel reservations. This remote role requires strong communication and attention to detail as you work independently to support clients through the booking process.

You will research options, provide reservation information, and coordinate details with suppliers while maintaining organized records and delivering professional customer service.

Qualifications

• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational abilities.
• Customer-focused and service-oriented.
• Comfortable researching and comparing multiple options.
• Ability to manage multiple requests and priorities.
• Basic computer and internet proficiency.
• Comfortable communicating by phone, email, and online platforms.
• Ability to work independently in a remote environment.
• Reliable internet access.

Responsibilities

• Assist clients with reservation inquiries and booking requests.
• Research accommodations, cruises, transportation, activities, and other travel options.
• Provide clients with accurate information regarding availability, pricing, policies, and reservation details.
• Coordinate booking details with travel suppliers and service providers.
• Respond to client questions via phone, email, and online communication.
• Maintain organized and accurate reservation records.
• Assist with reservation changes, updates, and special requests.
• Follow up with clients before and after bookings as needed.
• Provide professional and responsive customer service throughout the reservation process.
• Participate in ongoing training and stay informed about booking resources and supplier options

Skills

Strong communication

Interpersonal skills

Detail oriented

Customer-focused

Multitasking

Remote work

Phone/E-mail/Online communication

Independent worker

Reliable internet

Tools

Basic computer skills

Job description

Catalystcareernetwork is seeking a Reservations Specialist to assist clients with researching, coordinating, and managing travel reservations. This remote role requires strong communication and attention to detail as you work independently to support clients through the booking process.

You will research options, provide reservation information, and coordinate details with suppliers while maintaining organized records and delivering professional customer service.