Remote Travel Reservations Specialist

Southernbridgegroup; Kentucky; Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Fully remote environment

Flexible scheduling

Training and professional development

Access to industry resources and tools

Mentorship and team support

Opportunity to build repeat and Ref er

Job summary

Southernbridgegroup is seeking motivated, organized, and customer-focused individuals to join our growing team as Reservation Services Coordinators. This remote position is ideal for those who enjoy helping others, researching options, and coordinating memorable experiences.

As a member of our remote team, you will research and compare destination options, communicate with customers, coordinate reservations, and maintain accurate records while building lasting relationships and delivering

Qualifications

• Must be 18 years of age or older.
• Must reside in an eligible U.S. state.
• Strong communication and customer-service skills.
• Basic computer and internet skills.
• Comfortable communicating by phone, email, and online platforms.
• Ability to stay organized and manage multiple customer requests.
• Self-motivated and able to work independently in a remote environment.

Responsibilities

• Assist customers with researching and comparing destination options.
• Provide professional customer service throughout the planning and reservation process.
• Coordinate reservations and maintain accurate customer information.
• Communicate important reservation details, policies, deadlines, and updates.
• Respond to customer questions through phone, email, text, or online channels.
• Follow up with customers before and after reservations are completed.
• Maintain organized records and documentation.
• Participate in ongoing training and professional development.
• Build strong customer relationships that encourage repeat business and referrals.
• Stay informed about destinations, suppliers, promotions, and industry updates.

Skills

Customer service

Communication

Organization

Remote work

Researching options

Multitasking

Tools

Booking software

Job description

Southernbridgegroup is seeking motivated, organized, and customer-focused individuals to join our growing team as Reservation Services Coordinators. This remote position is ideal for those who enjoy helping others, researching options, and coordinating memorable experiences.

As a member of our remote team, you will research and compare destination options, communicate with customers, coordinate reservations, and maintain accurate records while building lasting relationships and delivering