Remote Travel Reservations Specialist

Southernbridgegroup; Spartanburg (SC); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Training programs

Mentorship

Career growth

Resources access

Job summary

Southernbridgegroup is seeking motivated, organized, and customer focused individuals to join our growing team as Reservation Services Coordinators. This fully remote role is ideal for people who enjoy helping others, researching options, communicating with customers, and coordinating memorable experiences.

You will assist customers with researching and comparing destination, accommodation, cruise, and vacation options; provide professional service through the planning and reservation process;

Qualifications

• Strong communication and customer-service skills.
• Basic computer and internet skills.
• Comfortable communicating by phone, email, and online platforms.
• Ability to stay organized and manage multiple customer requests.
• Self-motivated and comfortable working independently in a remote environment.

Responsibilities

• Assist customers with researching and comparing destination, accommodation, cruise, resort, and vacation options.
• Provide professional customer service throughout the planning and reservation process.
• Coordinate reservations and maintain accurate customer information.
• Communicate important reservation details, policies, deadlines, and updates.
• Respond to customer questions through phone, email, text, or online communication.
• Follow up with customers before and after reservations are completed.
• Maintain organized records and documentation.
• Participate in ongoing training and professional development.
• Build strong customer relationships that encourage repeat business and referrals.
• Stay informed about destinations, suppliers, promotions, and industry updates.

Skills

Communication

Customer service

Remote work

Organization

Multitasking

Phone/Email support

Job description

Southernbridgegroup is seeking motivated, organized, and customer focused individuals to join our growing team as Reservation Services Coordinators. This fully remote role is ideal for people who enjoy helping others, researching options, communicating with customers, and coordinating memorable experiences.

You will assist customers with researching and comparing destination, accommodation, cruise, and vacation options; provide professional service through the planning and reservation process;