Remote Travel Reservations Specialist

Southernbridgegroup; Miami (FL); À distance; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Fully remote

Flexible schedule

Training program

Booking tech access

Mentorship

Professional development

Career growth

Résumé du poste

Southernbridgegroup is seeking motivated Reservation Services Coordinators for a fully remote role. You will help customers research and compare travel options, coordinate reservations, and maintain accurate information while delivering professional service.

Ideal candidates are organized, communicative, and capable of independent work in a remote environment. Training will be provided to develop reservation, marketing, and business-building skills and to foster strong client relationships.

Qualifications

• Must be 18 years of age or older.
• Must reside in an eligible U.S. state.
• Strong communication and customer-service skills.
• Basic computer and internet skills.
• Comfortable communicating by phone, email, and online platforms.
• Ability to stay organized and manage multiple customer requests.
• Self-motivated and comfortable working independently in a remote environment.
• Previous customer service, hospitality, reservations, sales, or administrative experience is helpful but not required.
• Willingness to complete required training.

Responsabilités

• Assist customers with researching and comparing destination, accommodation, cruise, resort, and vacation options.
• Provide professional customer service throughout the planning and reservation process.
• Coordinate reservations and maintain accurate customer information.
• Communicate important reservation details, policies, deadlines, and updates.
• Respond to customer questions through phone, email, text, or online communication.
• Follow up with customers before and after reservations are completed.
• Maintain organized records and documentation.
• Participate in ongoing training and professional development.
• Build strong customer relationships that encourage repeat business and referrals.
• Stay informed about destinations, suppliers, promotions, and industry updates.

Connaissances

Clear communication

Customer-service

Organizational skills

Remote work

Research & planning

Multitasking

Outils

CRM software

Description du poste

Southernbridgegroup is seeking motivated Reservation Services Coordinators for a fully remote role. You will help customers research and compare travel options, coordinate reservations, and maintain accurate information while delivering professional service.

Ideal candidates are organized, communicative, and capable of independent work in a remote environment. Training will be provided to develop reservation, marketing, and business-building skills and to foster strong client relationships.