Remote Travel Reservations Specialist

Alegria Travel Services; Houston (MO); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote work

Training

Supportive team

Career development

Job summary

Alegria Travel Services is seeking a detail-oriented Reservations Assistant to support travel bookings and client requests in a remote environment.

You will coordinate reservations, review details, and communicate updates to clients while maintaining organized records and coordinating with hotels and transport providers. Strong communication and time-management are essential. This role offers training and development opportunities in a supportive team.

Qualifications

• Strong attention to detail and organizational skills.
• Excellent written and verbal communication.
• Comfortable working with online booking systems and digital tools.
• Ability to manage multiple requests while meeting deadlines.
• Professional and customer-focused approach.
• Ability to work independently in a remote environment.
• Previous experience in reservations, travel, hospitality, customer service, or administration is an asset.

Responsibilities

• Assist with researching and coordinating travel reservations based on client requirements.
• Review booking information for accuracy and completeness.
• Communicate reservation details, updates, and important travel information to clients.
• Follow up on pending requests, confirmations, and changes.
• Maintain organized records of reservations and client information.
• Coordinate with hotels, transportation providers, and other travel partners when needed.
• Assist with changes, cancellations, and general booking-related inquiries.
• Keep up to date with relevant travel policies, schedules, and service information.
• Provide professional and timely support throughout the reservation process.

Skills

Detail oriented

Communication

Remote work

Multitasking

Customer service

Organizational skills

Job description

Alegria Travel Services is seeking a detail-oriented Reservations Assistant to support travel bookings and client requests in a remote environment.

You will coordinate reservations, review details, and communicate updates to clients while maintaining organized records and coordinating with hotels and transport providers. Strong communication and time-management are essential. This role offers training and development opportunities in a supportive team.