Remote Travel Reservations Specialist

Alegria Travel Services; Jacksonville (FL); À distance; USD 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

Remote work environment

Training and professional development

Supportive team environment

Opportunities to develop experience in

Résumé du poste

Alegria Travel Services is seeking a detail-oriented travel reservations assistant to support clients remotely. You will help research and coordinate reservations, review booking details, and communicate important travel information to clients.

This role emphasizes accuracy, timely responses, and maintaining organized client records while adapting to changing schedules and policies. Training and professional development are provided within a supportive team environment.

Qualifications

• Strong attention to detail and organizational skills.
• Excellent written and verbal communication.
• Comfortable working with online booking systems and digital tools.
• Ability to manage multiple requests while meeting deadlines.
• Professional and customer-focused approach.
• Ability to work independently in a remote environment.
• Previous experience in reservations, travel, hospitality, customer service, or administration is an asset.

Responsabilités

• Assist with researching and coordinating travel reservations based on client requirements.
• Review booking information for accuracy and completeness.
• Communicate reservation details, updates, and important travel information to clients.
• Follow up on pending requests, confirmations, and changes.
• Maintain organized records of reservations and client information.
• Coordinate with hotels, transportation providers, and other travel partners when needed.
• Assist with changes, cancellations, and general booking-related inquiries.
• Keep up to date with relevant travel policies, schedules, and service information.
• Provide professional and timely support throughout the reservation process.

Connaissances

Attention to detail

Communication

Booking systems

Multi-tasking

Customer service

Remote work

Outils

Online booking tools

Description du poste

Alegria Travel Services is seeking a detail-oriented travel reservations assistant to support clients remotely. You will help research and coordinate reservations, review booking details, and communicate important travel information to clients.

This role emphasizes accuracy, timely responses, and maintaining organized client records while adapting to changing schedules and policies. Training and professional development are provided within a supportive team environment.