Remote Travel Reservations Specialist

Alegria Travel Services; Jacksonville (FL); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work environment

Training and professional development

Supportive team environment

Opportunities to develop experience in

Job summary

Alegria Travel Services is seeking a detail-oriented reservations associate to assist with travel bookings and client requests. You will research, coordinate, review and communicate booking details to clients, ensuring accuracy and timely updates throughout the process.

This remote role emphasizes organization, proactive communication, and excellent customer service. You will maintain records, follow up on requests, and coordinate with hotels and travel partners to deliver smooth travel

Qualifications

• Strong attention to detail and organizational skills.
• Excellent written and verbal communication.
• Comfortable working with online booking systems and digital tools.
• Ability to manage multiple requests while meeting deadlines.
• Professional and customer-focused approach.
• Ability to work independently in a remote environment.
• Previous experience in reservations, travel, hospitality, customer service, or administration is an asset.

Responsibilities

• Assist with researching and coordinating travel reservations based on client requirements.
• Review booking information for accuracy and completeness.
• Communicate reservation details, updates, and important travel information to clients.
• Follow up on pending requests, confirmations, and changes.
• Maintain organized records of reservations and client information.
• Coordinate with hotels, transportation providers, and other travel partners when needed.
• Assist with changes, cancellations, and general booking-related inquiries.
• Keep up to date with relevant travel policies, schedules, and service information.
• Provide professional and timely support throughout the reservation process.

Skills

Attention to detail

Communication

Booking systems

Multitasking

Customer focus

Remote work

Reservations experience

Job description

Alegria Travel Services is seeking a detail-oriented reservations associate to assist with travel bookings and client requests. You will research, coordinate, review and communicate booking details to clients, ensuring accuracy and timely updates throughout the process.

This remote role emphasizes organization, proactive communication, and excellent customer service. You will maintain records, follow up on requests, and coordinate with hotels and travel partners to deliver smooth travel