Remote Travel Experience Specialist

Excitingtravelnow; Pittsburgh (Allegheny County); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Exclusive travel perks and industry‑lo

Ongoing training and professional成长

Job summary

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Client Care Specialist to guide clients from planning through safe return. You will assist with travel arrangements, answer questions, manage updates, and resolve issues with professionalism.

The role emphasizes excellent communication, attention to detail, and a proactive mindset, with remote work and access to exclusive travel perks. Training and a supportive team backdrop the position.

Qualifications

• Experience in customer service, travel, or hospitality.
• Excellent written and verbal communication.
• High attention to detail and organizational skills.
• Able to learn new booking tools quickly and adapt to tech.

Responsibilities

• Respond to client inquiries across email, phone, and messaging.
• Support clients with bookings, modifications, and cancellations.
• Provide accurate information on destinations, documentation, and processes.
• Follow up with clients to confirm plans and collect feedback post-trip.
• Address concerns with empathy and efficiency to ensure satisfaction.
• Work remotely with flexible hours to fit lifestyle.
• Enjoy exclusive travel perks and access to industry discounts.
• Receive ongoing training and support from the dedicated team.
• Be part of a community focused on creating travel memories.

Skills

Communication skills

Hospitality knowledge

Tech-savviness

Detail orientation

Proactive mindset

Tools

Booking tools

CRM software

Job description

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Client Care Specialist to guide clients from planning through safe return. You will assist with travel arrangements, answer questions, manage updates, and resolve issues with professionalism.

The role emphasizes excellent communication, attention to detail, and a proactive mindset, with remote work and access to exclusive travel perks. Training and a supportive team backdrop the position.