Remote Travel Concierge & Client Care Specialist

Excitingtravelnow; Colorado Springs (CO); Remote; USD 38,000 - 54,000; Full time

Benefits offered by this job

Remote work from anywhere

Exclusive travel perks

Ongoing training and growth

Job summary

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Client Care Specialist to guide clients from planning through return, ensuring a seamless, stress-free experience.

In this remote role, you’ll respond to inquiries, assist with bookings and changes, and provide up-to-date travel information with empathy and professionalism.

Join a team that offers exclusive travel perks, ongoing training, and flexible hours to fit your lifestyle while helping travelers create memorable journeys.

Qualifications

• Experience in customer service, travel or hospitality preferred.
• Strong written and verbal communication.
• Able to learn new booking tools quickly.

Responsibilities

• Respond to client inquiries via email, phone, and chat.
• Assist with bookings, modifications, and cancellations.
• Provide up-to-date information on destinations and documents.
• Follow up with clients to confirm plans and collect feedback.
• Work remotely with flexible hours and deliver excellent service.

Skills

Excellent communication

Customer service experience

Detail-oriented

Tech-savvy

Passion for travel

Job description

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Client Care Specialist to guide clients from planning through return, ensuring a seamless, stress-free experience.

In this remote role, you’ll respond to inquiries, assist with bookings and changes, and provide up-to-date travel information with empathy and professionalism.

Join a team that offers exclusive travel perks, ongoing training, and flexible hours to fit your lifestyle while helping travelers create memorable journeys.