Remote Travel Concierge & Client Care Specialist

Excitingtravelnow; Kansas; À distance; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Remote flexibility

Travel perks & discounts

Ongoing training

Community of travel enthusiasts

Résumé du poste

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Client Care Specialist to guide clients from trip planning to safe return home. You will assist with arrangements, answer questions, manage updates, and handle challenges with professionalism and care.

Based in Illinois, the agency offers remote flexibility, industry discounts, ongoing training, and a passionate team focused on creating memorable travel experiences.

Qualifications

• Excellent communication, both written and verbal.
• Background in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail and proactive mindset.
• Tech-savvy and quick to learn new systems and booking tools.

Responsabilités

• Respond to client inquiries across email, phone, and messaging.
• Support clients with booking modifications, cancellations, and special requests.
• Provide accurate information regarding destinations, documentation, and processes.
• Follow up with clients to confirm plans and gather post-trip feedback.
• Address concerns with empathy and efficiency to ensure satisfaction.

Connaissances

Clear communication

Customer service

Travel knowledge

Detail oriented

Tech-savvy

Description du poste

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Client Care Specialist to guide clients from trip planning to safe return home. You will assist with arrangements, answer questions, manage updates, and handle challenges with professionalism and care.

Based in Illinois, the agency offers remote flexibility, industry discounts, ongoing training, and a passionate team focused on creating memorable travel experiences.