Remote Travel Concierge & Support Specialist

Inspired; Parma (OH); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Ongoing training support

Job summary

A travel agency based in the United States is seeking a Travel Customer Representative to enhance client experiences from booking to return home. In this role, you will assist clients with inquiries, manage bookings, and provide support throughout their travel journey. The ideal candidate will possess excellent communication skills and strong customer service experience. This is a 100% remote position with flexible scheduling and opportunities for growth, alongside travel perks and training support.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with a high attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.

Skills

Verbal communication skills

Written communication skills

Customer service experience

Attention to detail

Problem-solving skills

Job description

A travel agency based in the United States is seeking a Travel Customer Representative to enhance client experiences from booking to return home. In this role, you will assist clients with inquiries, manage bookings, and provide support throughout their travel journey. The ideal candidate will possess excellent communication skills and strong customer service experience. This is a 100% remote position with flexible scheduling and opportunities for growth, alongside travel perks and training support.