Remote Travel Concierge and Support Specialist

Kopp Travels; Saint George (UT); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work with flexible scheduling

Opportunities for growth within the agency

Travel perks and exclusive industry discounts

Supportive team environment with ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This role involves assisting with inquiries, providing booking updates, and resolving issues. The ideal candidate has strong communication skills, experience in customer service, and a passion for travel. This position offers 100% remote work with flexible scheduling, opportunities for growth, and exclusive travel perks. Join us to help create unforgettable travel experiences!

Qualifications

• Strong customer service experience preferably in travel or hospitality.
• Excellent communication skills to assist diverse clients.
• Dependable, organized, and proactive approach to tasks.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide information about destinations and agency policies.
• Follow up with clients on trip details and satisfaction.
• Handle complaints with empathy and problem-solving.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Attention to detail

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This role involves assisting with inquiries, providing booking updates, and resolving issues. The ideal candidate has strong communication skills, experience in customer service, and a passion for travel. This position offers 100% remote work with flexible scheduling, opportunities for growth, and exclusive travel perks. Join us to help create unforgettable travel experiences!