Remote Travel Concierge and Support Specialist

Kopp Travels; Oklahoma City (OK); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

100% remote work

Opportunities for growth

Travel perks

Supportive team environment

Job summary

A leading travel agency in the USA is seeking a Travel Customer Representative to assist clients throughout their travel journey. This remote position involves responding to client inquiries, helping with bookings, and ensuring a high level of customer satisfaction. Ideal candidates should have strong verbal communication skills, customer service experience, and a passion for travel. The role offers flexible scheduling and various travel perks.

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Excellent communication skills, both verbal and written.
• Organized and dependable with a proactive approach.

Responsibilities

• Respond professionally to client inquiries via various channels.
• Assist with travel bookings, changes, and cancellations.
• Provide information about destinations and agency policies.
• Follow up with clients to confirm trip details.
• Handle concerns with empathy and problem-solving skills.

Skills

Excellent verbal communication skills

Customer service experience

Attention to detail

Written communication skills

Tech-savvy

Job description

A leading travel agency in the USA is seeking a Travel Customer Representative to assist clients throughout their travel journey. This remote position involves responding to client inquiries, helping with bookings, and ensuring a high level of customer satisfaction. Ideal candidates should have strong verbal communication skills, customer service experience, and a passion for travel. The role offers flexible scheduling and various travel perks.