Remote Travel Concierge and Support Specialist

Kopp Travels; Houston (TX); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work

Opportunities for growth

Travel perks

Supportive team environment

Job summary

A leading travel agency is seeking a Travel Customer Representative to support clients throughout their journey, from booking to return. This role includes responding to inquiries, assisting with bookings, and ensuring client satisfaction. Ideal candidates are enthusiastic about travel, possess strong communication and customer service skills, and are comfortable with technology. The position is 100% remote with flexible scheduling and offers travel perks, growth opportunities, and a supportive team environment.

Qualifications

• Strong communication skills are crucial for client interactions.
• Experience in customer service, especially in travel, is preferred.
• Detail-oriented and proactive individuals are encouraged.

Responsibilities

• Respond to client inquiries through various communication channels.
• Assist clients with travel bookings, changes, and cancellations.
• Provide accurate information about travel-related aspects.
• Follow up with clients regarding trip confirmations.
• Address client concerns with empathy and effective solutions.

Skills

Excellent verbal and written communication

Strong customer service experience

Organized and dependable

Tech-savvy and quick learner

Passion for travel

Job description

A leading travel agency is seeking a Travel Customer Representative to support clients throughout their journey, from booking to return. This role includes responding to inquiries, assisting with bookings, and ensuring client satisfaction. Ideal candidates are enthusiastic about travel, possess strong communication and customer service skills, and are comfortable with technology. The position is 100% remote with flexible scheduling and offers travel perks, growth opportunities, and a supportive team environment.