Remote Travel Concierge & Support Specialist

Inspired; Lubbock (TX); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks and discounts

Flexible scheduling

Ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. You will assist with inquiries and booking processes while ensuring exceptional service. The ideal candidate should have strong communication skills and a passion for travel. This is a 100% remote role offering flexible scheduling and opportunities for growth within the agency. You will enjoy travel perks and a supportive team environment.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized and dependable with high attention to detail.
• Comfortable with technology and quick to learn booking platforms.
• Passion for travel and helping others plan experiences.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agencies.
• Follow up with clients to confirm trip details.
• Handle concerns with empathy and problem-solving.

Skills

Excellent verbal communication

Excellent written communication

Customer service experience

Attention to detail

Technology proficiency

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. You will assist with inquiries and booking processes while ensuring exceptional service. The ideal candidate should have strong communication skills and a passion for travel. This is a 100% remote role offering flexible scheduling and opportunities for growth within the agency. You will enjoy travel perks and a supportive team environment.