Remote Travel Concierge & Support Specialist

Medium; New York (NY); Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Flexible remote work

Structured onboarding

Growth opportunities

Collaborative team

Job summary

Medium is seeking a Travel Support Representative to assist with client inquiries and coordinate travel details, ensuring a smooth and positive experience from start to finish. This fully remote role suits organized, service-driven individuals in a fast-paced client environment.

You will handle inquiries, schedule and reservations, provide clear updates and follow-ups, and maintain accurate records. The position offers flexible remote work, onboarding, growth opportunities, and a collaborative

Qualifications

• Strong communication and customer service skills.
• Excellent organizational and time management abilities.
• Ability to work independently in a remote environment.
• Detail-oriented with strong follow-through.
• Comfortable using email, online platforms, and scheduling tools.

Responsibilities

• Respond to client inquiries related to travel services, scheduling, and reservations.
• Assist with coordinating travel details based on client needs and preferences.
• Provide clear updates, confirmations, and follow-ups.
• Maintain accurate records of client interactions and requests.
• Support the booking and coordination process to ensure accuracy and efficiency.
• Help deliver a consistent and positive client experience.

Skills

Strong communication

Customer service

Organizational skills

Time management

Remote work

Job description

Medium is seeking a Travel Support Representative to assist with client inquiries and coordinate travel details, ensuring a smooth and positive experience from start to finish. This fully remote role suits organized, service-driven individuals in a fast-paced client environment.

You will handle inquiries, schedule and reservations, provide clear updates and follow-ups, and maintain accurate records. The position offers flexible remote work, onboarding, growth opportunities, and a collaborative