Remote Travel Concierge & Support Specialist

Medium; Seattle (WA); Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Flexible remote work

Onboarding and growth opportunities

Supportive team

Job summary

Medium in the United States is seeking a Travel Support Representative who helps clients with travel inquiries, bookings, and coordination, delivering a smooth, responsive experience from start to finish.

This fully remote role rewards organized, service‑driven professionals who can work independently in a fast‑paced environment, maintain accurate records, and follow up to ensure a positive client journey.

Qualifications

• Strong communication and customer service skills.
• Excellent organizational and time management abilities.
• Ability to work independently in a remote environment.
• Detail-oriented with strong follow-through.

Responsibilities

• Respond to client inquiries related to travel services, scheduling, and reservations.
• Assist with coordinating travel details based on client needs and preferences.
• Provide clear updates, confirmations, and follow-ups.
• Maintain accurate records of client interactions and requests.
• Support the booking and coordination process to ensure accuracy and efficiency.
• Help deliver a consistent and positive client experience.

Skills

Customer service

Organization

Remote work

Attention to detail

Scheduling tools

Tools

Email platforms

Scheduling tools

Job description

Medium in the United States is seeking a Travel Support Representative who helps clients with travel inquiries, bookings, and coordination, delivering a smooth, responsive experience from start to finish.

This fully remote role rewards organized, service‑driven professionals who can work independently in a fast‑paced environment, maintain accurate records, and follow up to ensure a positive client journey.