Remote Travel Concierge & Support Pro

Kopp Travels; Omaha (NE); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Supportive team environment

Ongoing training

Job summary

Kopp Travels is seeking a Travel Customer Representative to support clients throughout their travel journeys. In this remote role, you will respond to inquiries, assist with bookings and travel changes, and ensure that clients receive exceptional service.

The ideal candidate will possess strong communication skills, customer service experience, and a passion for travel. This position offers flexible scheduling, travel perks, and opportunities for growth within the agency.

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

Kopp Travels is seeking a Travel Customer Representative to support clients throughout their travel journeys. In this remote role, you will respond to inquiries, assist with bookings and travel changes, and ensure that clients receive exceptional service.

The ideal candidate will possess strong communication skills, customer service experience, and a passion for travel. This position offers flexible scheduling, travel perks, and opportunities for growth within the agency.