Remote Travel Concierge & Reservations Pro

Excitingtravelnow; New Orleans (LA); Remote; USD 38,000 - 54,000; Full time

Benefits offered by this job

Remote work

Travel perks

Job summary

Exciting Travel Now Travel Agency USA in Illinois is seeking a Remote Travel Reservations Specialist to guide clients from planning to return home, ensuring a seamless, stress-free experience through travel arrangements and attentive support.

You will respond to inquiries, help with bookings and changes, provide destination information, and follow up after trips. This role offers remote work, exclusive travel perks, ongoing training, and a supportive team focused on turning dreams into memories.

Qualifications

• Background in customer service, ideally within travel, tourism or hospitality.
• High attention to detail with strong organizational habits.
• Tech-savvy and quick to learn new systems and booking tools.

Responsibilities

• Respond to client inquiries across email, phone, and messaging.
• Assist with bookings, modifications, cancellations, and special requests.
• Provide accurate information about destinations and agency processes.
• Follow up with clients to confirm plans and gather feedback.
• Handle concerns with empathy and efficiency to ensure satisfaction.

Skills

Excellent communication

Customer service experience

Attention to detail

Proactive mindset

Tech-savvy

Enthusiasm for travel

Job description

Exciting Travel Now Travel Agency USA in Illinois is seeking a Remote Travel Reservations Specialist to guide clients from planning to return home, ensuring a seamless, stress-free experience through travel arrangements and attentive support.

You will respond to inquiries, help with bookings and changes, provide destination information, and follow up after trips. This role offers remote work, exclusive travel perks, ongoing training, and a supportive team focused on turning dreams into memories.