Remote Travel Concierge & Booking Specialist

Excitingtravelnow; Kansas; Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks and discounts

Professional growth support

Supportive team

Job summary

Exciting Travel Now Travel Agency USA in Illinois is seeking a Remote Travel Reservations Specialist to guide clients through every stage of their journey, from planning to safe return home.

You will handle travel arrangements, answer questions, manage updates, and resolve challenges with professionalism, empathy, and attention to detail. This remote role offers flexible hours and exposure to a wide range of destinations.

Qualifications

• Experience in customer service, preferably in travel, tourism, or hospitality.
• Excellent written and verbal communication.
• Strong attention to detail and organizational skills.
• Ability to learn new booking systems quickly.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information on destinations, travel documents, and agency processes.
• Follow up with clients to confirm plans and gather feedback after trips.
• Address concerns with empathy and efficiency to ensure client satisfaction.

Skills

Excellent communication

Customer service

Attention to detail

Tech-savvy

Travel enthusiasm

Job description

Exciting Travel Now Travel Agency USA in Illinois is seeking a Remote Travel Reservations Specialist to guide clients through every stage of their journey, from planning to safe return home.

You will handle travel arrangements, answer questions, manage updates, and resolve challenges with professionalism, empathy, and attention to detail. This remote role offers flexible hours and exposure to a wide range of destinations.