Remote Travel Concierge & Bookings Specialist

Excitingtravelnow; Cincinnati (OH); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Travel perks

Industry discounts

Job summary

Exciting Travel Now Travel Agency USA in Illinois is seeking a Remote Travel Reservations Specialist to guide clients from planning through return, ensuring a seamless, stress-free journey. You will handle inquiries, modify bookings, share destination information, and work with a supportive team to deliver personalized service and memorable travel experiences.

Responsibilities include responding to inquiries, modifying bookings, and providing up-to-date travel information, while maintaining a

Qualifications

• Experience in customer service in travel, tourism, or hospitality.
• Excellent written and verbal communication skills.
• Detail-oriented and organized with a proactive mindset.
• Tech-savvy and quick to learn booking systems.

Responsibilities

• Respond to client inquiries across channels in a timely, professional manner.
• Support clients with booking modifications, cancellations, and special requests.
• Provide accurate information on destinations, documentation, and processes.
• Follow up to confirm travel plans and gather post-trip feedback.
• Address concerns with empathy and efficiency to ensure satisfaction.
• Remote flexibility – work from anywhere with flexible hours.
• Access exclusive travel perks and discounts for clients.
• Receive ongoing training and support from a dedicated team.

Skills

Communication skills

Attention to detail

Organizational skills

Tech literacy

Tools

Booking systems

Job description

Exciting Travel Now Travel Agency USA in Illinois is seeking a Remote Travel Reservations Specialist to guide clients from planning through return, ensuring a seamless, stress-free journey. You will handle inquiries, modify bookings, share destination information, and work with a supportive team to deliver personalized service and memorable travel experiences.

Responsibilities include responding to inquiries, modifying bookings, and providing up-to-date travel information, while maintaining a