Remote Travel Concierge & Reservations Expert

Excitingtravelnow; Tucson (AZ); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Remote work

Travel discounts

Training & growth

Supportive team

Job summary

Exciting Travel Now Travel Agency USA, based in Illinois, seeks a Remote Travel Reservations Specialist to guide clients from planning to return home, ensuring a seamless and stress‑free experience.

You will respond to inquiries, assist with bookings and modifications, provide destination information, and follow up after trips. The role offers remote work, industry discounts, ongoing training, and a supportive team focused on memorable travel experiences.

Qualifications

• Experience in customer service, ideally travel, tourism, or hospitality.
• Excellent written and verbal communication skills.

Responsibilities

• Respond to client inquiries across channels in a timely, professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information regarding destinations, documents, and processes.
• Follow up with clients to confirm plans and gather post-trip feedback.
• Address concerns with empathy and efficiency to ensure satisfaction.

Skills

Customer service

Communication

Detail oriented

Tech savy

Job description

Exciting Travel Now Travel Agency USA, based in Illinois, seeks a Remote Travel Reservations Specialist to guide clients from planning to return home, ensuring a seamless and stress‑free experience.

You will respond to inquiries, assist with bookings and modifications, provide destination information, and follow up after trips. The role offers remote work, industry discounts, ongoing training, and a supportive team focused on memorable travel experiences.