Remote Travel Concierge & Reservations Specialist

Excitingtravelnow; Tampa (FL); Remote; USD 38,000 - 54,000; Full time

Benefits offered by this job

Exclusive travel perks and discounts

Industry discounts

Remote work flexibility

Professional growth and training

Job summary

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Reservations Specialist to guide clients through every travel step, from planning to return. You will manage bookings, answer questions, and resolve issues with professionalism from a remote setting.

Based in Illinois, the agency prides itself on personalized, high-quality service to travelers nationwide, offering exclusive perks and ongoing team support for growth and development.

Qualifications

• Excellent written and verbal communication skills.
• Background in customer service, ideally travel, tourism, or hospitality.
• High attention to detail with strong organizational habits.
• Tech-savvy and quick learner of new booking tools and systems.
• Genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across email, phone, and messaging.
• Assist with bookings, modifications, cancellations, and special requests.
• Provide accurate information on destinations, documentation, and processes.
• Follow up with clients to confirm plans and gather feedback after trips.
• Address concerns with empathy and efficiency to ensure satisfaction.

Skills

Communication

Customer service

Attention to detail

Tech-savvy

Travel enthusiasm

Job description

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Reservations Specialist to guide clients through every travel step, from planning to return. You will manage bookings, answer questions, and resolve issues with professionalism from a remote setting.

Based in Illinois, the agency prides itself on personalized, high-quality service to travelers nationwide, offering exclusive perks and ongoing team support for growth and development.