Remote Travel Concierge & Planning Support

Beyondthetravelsco; Los Angeles (CA); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote work environment

Onboarding & training

Access to travel systems

Team support

Career advancement

Job summary

Beyond the Travels Agency is seeking organized, customer-focused individuals to assist with destination research, reservation coordination, record maintenance, and client support throughout the planning process. This remote role relies on online communication and reservation platforms to deliver top-notch travel planning services.

You will engage in destination research, verify bookings with suppliers, and respond to client inquiries while upholding company policies and service standards.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational abilities and attention to detail.
• Ability to work independently in a remote environment.
• Comfortable using computers, web apps, and email.

Responsibilities

• Research destinations, accommodations, cruises, and travel experiences for clients.
• Coordinate travel reservations and verify booking details with suppliers.
• Respond to client inquiries via phone, email, and online platforms.
• Provide travel information and recommendations based on client preferences.
• Maintain organized travel records and documentation.
• Review reservation details for accuracy before final confirmation.
• Follow company policies, procedures, and customer service standards.
• Assist clients with travel questions before and after reservations.

Skills

Communication

Organizational skills

Independent remote work

Computer proficiency

Home workspace

18+ eligibility

Job description

Beyond the Travels Agency is seeking organized, customer-focused individuals to assist with destination research, reservation coordination, record maintenance, and client support throughout the planning process. This remote role relies on online communication and reservation platforms to deliver top-notch travel planning services.

You will engage in destination research, verify bookings with suppliers, and respond to client inquiries while upholding company policies and service standards.