Remote Travel Planner & Concierge

Beyondthetravelsco; Portland (OR); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible remote work environment

Comprehensive onboarding and training

Job summary

Beyond the Travels Agency is seeking organized, customer-focused individuals to join our remote team. You will assist with destination research, coordinate travel reservation requests, and maintain accurate travel records while supporting clients throughout the planning process.

This remote role utilizes online communication and reservation platforms to deliver personalized travel experiences for individuals and groups.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to work independently in a remote environment.
• Comfortable using computers, web-based applications, and email.
• Reliable internet connection and suitable home workspace.

Responsibilities

• Assist clients with researching destinations, accommodations, cruises, vacation packages, and travel experiences.
• Coordinate travel reservations and confirm booking details with travel suppliers.
• Respond to client inquiries through phone, email, and online communication platforms.
• Provide helpful travel information and destination recommendations based on client preferences.
• Maintain organized and accurate travel records and documentation.
• Review reservation details to ensure accuracy before final confirmation.
• Follow company policies, procedures, and customer service standards.
• Support clients with travel-related questions before and after reservations are finalized.

Skills

Excellent communication

Customer service

Organizational skills

Remote work

Computer literacy

Email/web-based apps

Tools

Reservation systems

Job description

Beyond the Travels Agency is seeking organized, customer-focused individuals to join our remote team. You will assist with destination research, coordinate travel reservation requests, and maintain accurate travel records while supporting clients throughout the planning process.

This remote role utilizes online communication and reservation platforms to deliver personalized travel experiences for individuals and groups.