Remote Travel Planner & Client Concierge

Beyondthetravelsco; Jacksonville (FL); Remote; USD 35,000 - 60,000; Full time

Benefits offered by this job

Remote work environment

Comprehensive onboarding and training

Access to travel systems

Ongoing learning opportunities

Job summary

Beyond the Travels Agency is seeking organized, customer-focused individuals to join our team. In this role, you will assist with destination research, coordinate reservation requests, maintain accurate travel records, and support clients throughout the planning process.

This position is performed remotely using online communication and reservation platforms. You will respond to client inquiries, provide destination recommendations, and ensure every travel arrangement is documented and confirmed

Qualifications

• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to work independently in a remote environment.
• Comfortable using computers, web-based applications, and email.
• Reliable internet connection and appropriate home workspace.
• Must be at least 18 years of age and legally authorized to work in the location where the position is offered.
• Previous experience in travel, hospitality, customer service, administrative support, or a related field is beneficial but not required.

Responsibilities

• Assist clients with researching destinations, accommodations, cruises, vacation packages, and travel experiences.
• Coordinate travel reservations and verify booking details with travel suppliers.
• Respond to client inquiries through phone, email, and online communication platforms.
• Provide general travel information and destination recommendations based on client preferences.
• Maintain organized and accurate travel records and documentation.
• Review reservation details for accuracy before final confirmation.
• Follow company policies, procedures, and customer service standards.
• Support clients with travel-related questions before and after reservations are finalized.

Skills

Excellent communication

Customer service

Organizational skills

Remote work capability

Attention to detail

Tools

CRM systems

Email clients

Reservation platforms

Job description

Beyond the Travels Agency is seeking organized, customer-focused individuals to join our team. In this role, you will assist with destination research, coordinate reservation requests, maintain accurate travel records, and support clients throughout the planning process.

This position is performed remotely using online communication and reservation platforms. You will respond to client inquiries, provide destination recommendations, and ensure every travel arrangement is documented and confirmed