Remote Travel Planner & Client Concierge

Beyondthetravelsco; Milwaukee (WI); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work environment

Onboarding and training resources

Access to company-approved travel and

Ongoing team support

Professional development opportunities

Job summary

Beyond the Travels Agency is seeking organized, customer-focused individuals to join our team. In this role, you will assist with destination research, coordinate booking requests, maintain accurate travel records, and provide support to clients throughout the planning process.

This position is performed remotely using online communication and reservation platforms. You will respond to client inquiries, research destinations, accommodations, cruises, and travel experiences, and ensure booking

Qualifications

• Excellent communication and customer service skills.
• Strong organizational abilities and attention to detail.
• Ability to work independently in a remote environment.
• Comfortable using computers, web-based applications, and email.
• Reliable internet connection and appropriate home workspace.
• Must be at least 18 years of age and legally authorized to work in the location where the position is offered.
• Previous experience in travel, hospitality, customer service, administrative support, or a related field is helpful but not required.

Responsibilities

• Assist clients with researching destinations, accommodations, cruises, vacation packages, and travel experiences.
• Coordinate travel reservations and confirm booking details with travel suppliers.
• Respond to client inquiries through phone, email, and online communication platforms.
• Provide general travel information and destination recommendations based on client preferences.
• Maintain organized and accurate travel records and documentation.
• Review reservation information for accuracy before final confirmation.
• Follow company policies, procedures, and customer service standards.
• Assist clients with travel-related questions before and after reservations are finalized.

Skills

Destination research

Booking coordination

Customer service

Attention to detail

Remote work capability

Tools

Reservation platforms

Web-based applications

Email

Job description

Beyond the Travels Agency is seeking organized, customer-focused individuals to join our team. In this role, you will assist with destination research, coordinate booking requests, maintain accurate travel records, and provide support to clients throughout the planning process.

This position is performed remotely using online communication and reservation platforms. You will respond to client inquiries, research destinations, accommodations, cruises, and travel experiences, and ensure booking