Remote Travel Concierge & Client Relations Specialist

Beyondthetravelsco; Richmond (VA); Remote; USD 38,000 - 60,000; Full time

Benefits offered by this job

Remote work environment

Onboarding and training resources

Access to travel systems and supplier"

Ongoing team support

Professional development opportunities

Job summary

Beyond the Travels Agency is seeking organized, customer-focused individuals to join our remote team as travel planning assistants. You will research destinations, coordinate bookings, and support clients throughout the planning process. This role is performed remotely using online communication and reservation platforms.

We provide onboarding and training resources, access to approved travel systems, and ongoing team support to help you grow in the travel industry.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational abilities and attention to detail.
• Ability to work independently in a remote environment.
• Comfortable using computers, web-based applications, and email.
• Reliable internet connection and appropriate home workspace.
• Must be at least 18 years of age and legally authorized to work.
• Previous travel, hospitality, customer service, or admin experience helpful but not required.

Responsibilities

• Research destinations, accommodations, cruises, vacation packages, and travel experiences.
• Coordinate travel reservations and confirm booking details with suppliers.
• Respond to client inquiries via phone, email, and online platforms.
• Provide travel information and recommendations based on client preferences.
• Maintain organized travel records and documentation.
• Review reservation information for accuracy before final confirmation.
• Follow company policies, procedures, and customer service standards.
• Assist clients with travel questions before/after reservations.

Skills

Communication

Customer service

Organizational skills

Attention to detail

Remote work

Tech savvy

Home office setup

Travel industry experience

Job description

Beyond the Travels Agency is seeking organized, customer-focused individuals to join our remote team as travel planning assistants. You will research destinations, coordinate bookings, and support clients throughout the planning process. This role is performed remotely using online communication and reservation platforms.

We provide onboarding and training resources, access to approved travel systems, and ongoing team support to help you grow in the travel industry.