Remote Travel Concierge — Plan, Book & Support

Kim Luxe Travel; Phoenix (AZ); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

100% work-from-home remote position

Training and ongoing support

Growth opportunities within a travel‑f

Access to travel-related perks and行业

Job summary

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, prepare for, and experience their trips. In this 100% work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

Ideal candidates include strong written and verbal communication, customer service experience in travel or hospitality, and a knack for organization.

Qualifications

• Excellent written and verbal communication
• Experience in customer service, travel, hospitality, or support roles preferred
• Highly organized, reliable, detail-oriented, and proactive

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms
• Support travel reservations, itinerary updates, cancellations, and special requests
• Provide clear guidance on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively reach out to clients when needed
• Address questions or concerns professionally, ensuring a positive client experience

Skills

Strong communication

Customer service experience

Highly organized

Independent work

Adapt to booking systems

Tools

Booking systems

CRM tools

Job description

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, prepare for, and experience their trips. In this 100% work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

Ideal candidates include strong written and verbal communication, customer service experience in travel or hospitality, and a knack for organization.