Remote Travel Concierge & Support

Kim Luxe Travel; Salt Lake City (UT); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote work

Training & support

Growth opportunities

Industry travel discounts

Friendly team

Job summary

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, prepare for, and experience their trips. In this work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

The ideal candidate communicates clearly, has customer service experience in travel or hospitality, stays highly organized, and works well independently in a remote setting.

Qualifications

• Customer service or travel industry experience.
• Strong written and verbal communication.
• Highly organized, reliable, and detail-focused.
• Comfortable working independently in a remote setting.
• Quick learner with ability to adapt to digital tools.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms
• Support travel reservations, itinerary updates, cancellations, and special requests
• Provide guidance on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively reach out to clients
• Address questions or concerns professionally, ensuring a positive client experience

Skills

Communication

Customer service

Organization

Remote work

Booking systems

Tools

Booking systems

Job description

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, prepare for, and experience their trips. In this work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

The ideal candidate communicates clearly, has customer service experience in travel or hospitality, stays highly organized, and works well independently in a remote setting.