Remote Travel Concierge & Support Specialist

Kim Luxe Travel; Los Angeles (CA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Work-from-home

Training provided

Growth opportunities

Travel perks

Friendly remote team

Job summary

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients during planning, preparation, and experiences. This 100% work-from-home position involves guiding clients, handling travel requests, and ensuring support at every step.

Ideal candidates are strong communicators, organized, and comfortable working independently in a remote setup. Experience in travel or hospitality is preferred, with benefits including access to travel perks and ongoing training.

Qualifications

• Strong communication skills, written and verbal.
• Customer service experience in travel, hospitality, or support.
• Highly organized, reliable, and detail-oriented.
• Comfortable working independently in a remote environment.
• Quick learner with the ability to adapt to booking systems and digital tools.
• Enthusiastic about travel and helping others travel with confidence.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms
• Support travel reservations, itinerary updates, cancellations, and special requests
• Provide clear guidance on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively reach out to clients when needed
• Address questions or concerns professionally, ensuring a positive client experience

Skills

Communication

Customer service

Organization

Independence

Learning agility

Travel passion

Job description

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients during planning, preparation, and experiences. This 100% work-from-home position involves guiding clients, handling travel requests, and ensuring support at every step.

Ideal candidates are strong communicators, organized, and comfortable working independently in a remote setup. Experience in travel or hospitality is preferred, with benefits including access to travel perks and ongoing training.