Remote Travel Concierge

Kim Luxe Travel

Columbus (OH)

Remote

USD 42,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Remote work

Training

Growth opportunities

Industry discounts

Team support

Job summary

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, prepare for, and experience their trips. This 100% remote role involves guiding clients, handling travel-related requests, and ensuring a positive experience at every step.

Ideal candidates are highly organized, have strong communication skills, and are enthusiastic about travel. You will work independently from home, using booking systems and digital tools with training and ongoing support

Qualifications

Strong communication skills, both written and verbal.
Customer service experience (travel, hospitality, or support roles preferred).
Highly organized, reliable, and detail-oriented.
Comfortable working independently in a remote environment.
Quick learner with the ability to adapt to booking systems and digital tools.
Enthusiastic about travel and helping others travel with confidence.

Responsibilities

Assist clients remotely via email, phone, and messaging platforms.
Support travel reservations, itinerary updates, cancellations, and special requests.
Provide clear guidance on destinations, travel requirements, and agency processes.
Monitor upcoming trips and proactively reach out to clients when needed.
Address questions or concerns professionally, ensuring a positive client experience.