Remote Travel Concierge – Plan, Book & Support Travelers

Kim Luxe Travel

New York (NY)

Remote

USD 40,000 - 55,000

Full time

14 days+
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Benefits offered by this job

100% work-from-home
Training and ongoing support
Growth opportunities within a travel‑f
Access to travel-related perks and

Job summary

Kim Luxe Travel seeks a Remote Travel Assistance professional to support clients as they plan, prepare for, and experience their trips. In this 100% remote role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

Ideal candidates bring strong communication, customer service experience, and the ability to work independently with travel booking systems. Join a friendly, growth-focused team offering training and industry discounts.

Qualifications

  • Strong communication skills, both written and verbal.
  • Customer service experience (travel, hospitality, or support roles preferred).
  • Comfortable working independently in a remote environment.

Responsibilities

  • Assist clients remotely via email, phone, and messaging platforms
  • Support travel reservations, itinerary updates, cancellations, and special requests
  • Provide clear guidance on destinations, travel requirements, and agency processes
  • Monitor upcoming trips and proactively reach out to clients when needed
  • Address questions or concerns professionally, ensuring a positive client experience

Skills

Strong communication
Customer service
Organized
Remote work independence

Tools

Booking systems
Digital tools

Job description

Kim Luxe Travel seeks a Remote Travel Assistance professional to support clients as they plan, prepare for, and experience their trips. In this 100% remote role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

Ideal candidates bring strong communication, customer service experience, and the ability to work independently with travel booking systems. Join a friendly, growth-focused team offering training and industry discounts.

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