Remote Travel Concierge

Kim Luxe Travel; Miami (FL); Remote; USD 22,000 - 34,000; Full time

Benefits offered by this job

Remote work

Training & support

Growth opportunities

Travel perks

Friendly team

Job summary

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, prepare for, and experience their trips. In this 100% work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

The ideal candidate communicates clearly, delivers excellent customer service, and stays highly organized while working independently with travel booking systems and digital tools.

Qualifications

• Strong communication skills, both written and verbal.
• Customer service experience in travel, hospitality, or support roles preferred.
• Highly organized, reliable, and detail-oriented.
• Comfortable working independently in a remote environment.
• Familiar with booking systems and digital tools.
• Enthusiastic about travel and helping others travel with confidence.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Support travel reservations, itinerary updates, cancellations, and special requests.
• Provide clear guidance on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively reach out to clients when needed.
• Address questions or concerns professionally, ensuring a positive client experience.

Skills

Strong communication

Customer service experience

Detail-oriented

Independent remote work

Tools

Booking systems

Job description

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, prepare for, and experience their trips. In this 100% work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

The ideal candidate communicates clearly, delivers excellent customer service, and stays highly organized while working independently with travel booking systems and digital tools.