Remote Travel Concierge for Luxury Bookings & Support

Rudybtravel; Eagan (MN); Remote; USD 42,000 - 52,000; Full time

Benefits offered by this job

100% remote work environment

Professional growth opportunities

Travel perks & discounts

Ongoing training and development

Job summary

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients through every stage of their travel journey. You will be a trusted point of contact from booking to post-trip follow-up, delivering a seamless and high-quality experience.

This 100% remote role is ideal for detail-oriented, service-driven professionals who love travel and hospitality. Join a supportive team with ongoing training and travel perks.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience in travel, hospitality, or service-related fields.
• Strong organizational skills with attention to detail.
• Comfortable using technology and learning new booking platforms.
• Reliable, proactive and able to manage multiple client requests.
• Genuine interest in travel and helping clients plan memorable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies.
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
• Proactively follow up with clients before and after travel to ensure a positive experience.
• Address client concerns with empathy and solution-oriented thinking.

Skills

Verbal & written communication

Customer service experience

Organization skills

Tech-savvy

Reliability & proactivity

Travel passion

Job description

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients through every stage of their travel journey. You will be a trusted point of contact from booking to post-trip follow-up, delivering a seamless and high-quality experience.

This 100% remote role is ideal for detail-oriented, service-driven professionals who love travel and hospitality. Join a supportive team with ongoing training and travel perks.